Refund Policy for Donations

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The refund of credit or debit card donations will be made at the discretion of Oxfordshire Mind.

Requests to refund an online donation must be made within 7 days of the date on which the donation was made so that a refund can be made to the card used to make the donation.  We will need you to provide full details of the transaction and provide us with a copy of the email, if any, that was sent to you at the time of the transaction.

For further information, please contact the Finance Manager on 01865 263730 or email